Managed network operation center
Telecommunication networks are comprised of numerous components such as routers, switches, servers, firewalls and security devices located in geographically dispersed locations. Each of these components has to perform optimally if the network is to function properly. Centralized monitoring is the best way to ensure that they do.
Crosstel uses sophisticated technology and tools to provide 24×7 proactive monitoring and management of the entire network infrastructure for our clients. Our Network Operations Center is tightly integrated with Help Desk services and managed by staff capable of interpreting and responding promptly and proactively to network and system status information. Their prime job is to identify and resolve problems that could lead to critical outages and take preventive action before such outages can occur.
Delivered as a managed service offering, our diligent and dedicated round-the-clock network monitoring minimizes service disruptions, and enables VoIP service providers and end-users to experience increased network availability and reliability, and greater operational efficiency.