|Long Distance Call Management
|No single long distance carrier has the best rate everywhere,all the time. To get the lowest rate on every call and ensure that service providers are not reliant on only one carrier’s quality, service providers need to be able to access multiple carriers. However, this can be beyond the reach of small to medium sized providers. Many service providers simply don’t have the resources – or systems – to deal with the complexity, contract negotiation, and routing technology required to manage multiple relationships.
Our toll management services enable providers to move away from a single-carrier, single-contract environment and route calls to multiple carriers, in real-time. In addition, our centralized, integrated reporting platform enables us to record, reconstruct, and reconcile all carrier billing so our customers don’t pay any more than they should.
If you would like to explore how you can connect to our platform and have us manage your traffic and your carrier relationships, clickhere.
If you would like to purchase our platform and manage your own carrier relationships, clickhere
Many providers across the country choose us to manage their long distance traffic at significant savings. With a simple SIP or TDM connection, these providers direct their traffic to our central, hosted platform. In this arrangement, they benefit from our large-volume contracts, constant monitoring, and expert resources. With a real-time web view of their call traffic, we also provide a sense of control and cost management that gives our clients the best of both worlds: low rates, high quality, and constant visibility. All of this with no new costs and no new resources.
We offer our systems and expertise for a nominal service fee which we add to our low per minute cost with our carriers. As a cost benefit, the aggregate of these charges is well below the rates providers can achieve with a single carrier. As a service benefit, we spread this traffic over multiple carriers and enable providers to avoid the service disruptions that come when any single carrier experiences a problem or system outage. If you would like to move beyond your single carrier relationship and do what smart providers are doing all of the country, contact us now. Every minute you wait matters.
While Crosstel is currently managing traffic for providers with monthly minutes between 400,000 and 40,000,000, some providers would rather manage their own network. They just need the tools to do it. Crosstel currently offers the same platform it uses to provide its hosted toll services in an onsite software suite. Our proprietary software runs on commercially available, high speed servers. The hardware and software configuration depends on your rate of traffic. Here’s how it works. We’re Server-based, not Switch-based. With the first release of our toll routing platform in 2006, we revolutionized the Least-Cost-Routing (LCR) industry by utilizing high-speed servers to analyze, route, rate, and report calls in real-time. Our platform doesn’t construct complex translation tables that need to be loaded into your switches all across the country. Instead, our servers work with your switches to receive call information, interrogate our call completion combinations – over two million of them – and pass call routing information back to your switch in fractions of a second. The benefits are clear. First, your switches don’t waste processing power performing look-ups within the switch during each call. They just switch. Second, it’s virtually impossible to load 2M call completion options in a switch. By keeping these tables in our servers, we provide more granular rating and routing options on every call, and provide an infinitely superior administrative approach.
For the system administrator, these servers perform all uploading, storage, and rate comparison logic. For IT, Finance, Billing, and Marketing, these servers also initiate, monitor, and record each call log in an integrated reporting platform that can be accessed instantly for trouble resolution, billing, or trend analysis. No ugly CDRs here – and no download times. We provide immediate point and click access to call records any way you want to see them. The result: more carriers, more granularity, more savings, and more management than other platforms can provide.
It’s Jurisdictional: Another differentiators in our platform is its ability to accurately route calls based on each calls originating and terminating point, or jurisdiction. Switches simply don’t have this capability. This erodes savings. Working with the information we get from the switch, our servers instantly analyze the originating and terminating information of each call, and place that call with the right carrier, at exactly the right rate. It’s Centrally-Managed but Geographically-Focused: Another challenge that we have erased for large and small operators alike is managing traffic that originates and terminates in different areas of the country. In other networks, different geographic service areas complicate the number of carriers,
points of network access, and routing tables. Not so with our platform. We centrally host rate tables that are specific to different switch geographies and communicate the right routing instruction to each switch through an intelligent connection. This lowers management costs as well as actual
call completion costs for each service area.
It’s Modular: Because of our server-based architecture, we have almost unlimited scalability, up and down. Small carriers can buy what they need. Large carriers can buy more. The routing servers are built and sold based on your capacity. And as you grow, we grow with you.
If you need this kind of flexibility, this kind of scalability, this kind of visibility, and this kind of savings, call us now. Every minute you wait matters.
|Digital Telephone Services
|Broadband service providers have a lot of things in common: Vision. Infrastructure. Customer Commitment.What many of them don’t have is the time and expertise required to launch and manage phone service. It’s different from video and data. It’s complex. There are a lot of moving parts.No problem. We can make it happen.If you are a cable operator, municipality, power board, or other provider that needs to launch phone services over your existing infrastructure, we are the right partner. The good news is that we can help you do it with very little upfront cost and enormous upside through our hosted service. If this what you need, click here.Or, if you prefer, you can buy a switch and have us complete the interconnection agreements, 911 connection, and toll contracts – then operate it for you, too. Buying a switch is one thing. Supporting it with the right billing and provisioning systems, intercompany relations, and regulatory staff is another. If you’re ready to buy a switch, but not necessarily ready to add the resources and systems to go to market, click here.If what you need is speed to market and the right calling features, now, you need our hosted offering. With our hosted approach, you will use a simple SIP or TDM connection to gain instant access to our advanced IP switching platform. From here, we will combine our switching resources with your infrastructure, to offer your subscribers the most advanced call features, call management tools, and networking options available. Basic and enhanced residential features like “find-me, follow-me,” integrated PC-voice mail, and web-based account management will make your customer’s traditional home phone service feel so last century. Because it is.And the good news with Crosstel is that we enable you to address all of your market segments, not just the one or two line residential customer. We have years of experience serving all types of customers, from the single line home phone to the University, Banking, and Municipal Government customer.
After decades of operating in the communications industry, we recognize that advanced, digital phone service is for all customers, not just the small ones. Many hosted providers only provide the easy services aimed at residential or small business. A lot of hosted providers don’t have the switching sophistication. Some have never done it.
No problem. We’ve been doing it for years. Our platform enables you to go beyond the simple residential market and compete in the high-profile, high-margin segment of complex customers. These customers require seamless service to multiple locations with sophisticated trunking options and demanding billing requirements. We want you serving the hospitals, universities, regional banks, and call centers where your customers work, not just in their homes where they live.
Finally, you should know that our primary goal is to make you successful. It’s your brand. It’s your team on the front line. It’s your customer. We’re just behind the scenes to make it work.
If you are not in the phone business, you really should be. Call us and we’ll show you how.Before now, there have only been two ways for competitive providers to launch phone service: find a hosted provider or find a switch. Some love the hosted option. Others, though, want more control than a hosted solution, but aren’t ready to put the whole support infrastructure in place yet. For those people – maybe for you – Crosstel offers an alternative.
With the managed service option, Crosstel enables you to purchase your own switch now, with the aspiration of one day running it yourself. Now may be the right time to invest in your own switch, but not the connection to the local phone company, handle directory listings, 911, etc. This is where we come in. Working with you to make the right switch selection, or right after, we can supply the resources and expertise to get it connected to your other local phone providers, 911 providers, and toll providers. That’s step one. Step two is providing the billing and provisioning system to turn orders into subscribers. Step three is getting all of those orders into the directory and supporting you as you support your customers on the front line. We can do all of that for you while you come up to speed and add subscribers. In a couple of years, when the revenue is flowing, you can pick the components that you want to handle.Costs for this arrangement depend on how much you want us to do, but are typically billed on a subscriber line basis. Call us and let us make it work for you.
| Network Engineering and Planning Services
| Have you ever built a successful wireless company from scratch? We have. Have you ever helped a 150 year old telephone company launch a Voice over IP network and overcome the challenges of legacy switches – and legacy thinking? We have.There are probably a lot of things we’ve figured out how to do in the network that might help you harness the power of next generation technology. Our engineers have done this and more to enable T-Mobile, MCI, Knology Broadband, and others become the successful companies they are today.Need to migrate your network? Need to select the right equipment to achieve your objectives? Want help negotiating from a position of strength?We’ve done it before. We want to do it for you.
| Telecom Software Solutions
| Supporting a communications network is complex – and ever changing. What worked a few years ago, may not be sufficient now. Keeping up with increasing customer demands, cutting costs, integrating new technologies, raising service quality, and bringing on new administrative systems requires constant attention and many times, new ways of doing things.That’s where we can help.With decades of experience in both engineering and IT, our development staff can combine their talents and experience to solve almost any systems challenge you face. That’s a bold statement, but that’s exactly what we’ve done for T-Mobile, MCI, Knology Broadband, Inc. and other world-class companies.Our solutions have addressed problems within wireline and wireless operations. We’ve built billing, switch performance, signaling, traffic measurement, and revenue assurance solutions. We’ve improved the performance of operations, finance, regulatory, and taxation departments.Above all, we know what “more” means. More performance. More integration. More reliability. More information. This box needs to talk to that box. This system needs to talk to that system. All of these things need to work together to solve this problem or produce this result.Sound familiar?It does to us. We hear it everyday. We understand your problem – and we can fix it, with the industry’s best tools and best people. We can bring one overall approach to the challenges you face and solve them with one overall team of software developers and network engineers. The results: more performance, more integration, more system reliability, and more information with less hassle, less frustration, less time, and less cost.
Call us to discuss the problem you’re having. We’ll meet and we’ll call you back with a plan – and a solution.